At Ly Phu Vinh we prise ourselves on our great customer loyalty received trough excellent service, great warranties, and enthusiastic customer support. The technicians of Ly Phu Vinh will support you with setting up the product(s), create the menu, and supporting the cashers with additional information.

When there are problems with the ECR or with the software

-It will be fixed 24/7 even on Sundays and Holidays by our Ly Phu Vinh technicians.

-After receiving notice of the customers’ problem, the technician will fix the mistake in one of the following ways.

Guidance by phone

Guiding the customer to fixing their problem by phone, email, or Internet.

Guiding the customer at their location

A Ly Phu Vinh technician will come to the customer to fix their problem.